Vendor Terms & Agreement

Effective Date: 4th May 2026

Introduction

This Agreement is between Sylonow Vision Private Limited (“Company”) and the Vendor (“You”).

By registering, You agree to all terms.

1. Platform Role

Sylonow is a technology intermediary.

  • Does NOT provide services
  • Does NOT control vendors
  • Is NOT liable for service outcomes

2. Independent Status

Vendor is an independent entity.

No:

  • Employment
  • Partnership
  • Agency relationship

3. Vendor Obligations

Vendor must:

  • Provide accurate details
  • Deliver services professionally
  • Maintain quality standards
  • Comply with all laws

4. Lead System

Leads are:

  • Shared with multiple vendors
  • Algorithmically distributed

Sylonow does NOT guarantee:

  • Conversion
  • Revenue

5. Subscription Model

Plans are prepaid and non-refundable:

  • INR 199 - 10 leads
  • INR 599 - 35 leads
  • INR 999 - 65 leads

Unused leads expire based on plan validity.

6. No Commission Model

Vendors retain 100% of earnings.

Platform charges only subscription fees.

7. Strict Anti-Bypass Clause (Critical)

Vendor SHALL NOT:

  • Take leads offline
  • Bypass platform

If violated:

  • Full commission deemed payable
  • Account termination
  • Legal recovery of losses

8. Customer Interaction

Vendor must:

  • Respond promptly
  • Maintain professionalism
  • Avoid harassment/spam

9. Service Liability

Vendor is fully responsible for:

  • Service quality
  • Execution
  • Safety

Company has ZERO liability.

10. Payments

  • Vendor handles service payments
  • Platform is not liable for disputes

11. Disputes

Vendor must cooperate.

Company may:

  • Suspend vendor
  • Penalize performance

12. Performance Tracking

Company may:

  • Rank vendors
  • Limit leads
  • Restrict access

13. Suspension

Company may suspend or terminate:

  • Without notice
  • For any violation

14. Intellectual Property

Vendor shall not:

  • Misuse Sylonow brand
  • Claim affiliation

15. Limitation of Liability

Company shall NOT be liable for:

  • Vendor losses
  • Missed business
  • Customer disputes

Max liability: INR 1,000

16. Indemnity

Vendor agrees to indemnify Company against:

  • Claims
  • Losses
  • Legal actions

17. Force Majeure

Company not liable for:

  • Network issues
  • System downtime
  • External events

18. Governing Law

Jurisdiction: Bangalore, Karnataka

19. Modification

Terms may change anytime.

Continued use = acceptance.

20. Acceptance

Vendor agrees to all terms and waives objections.

End of Agreement.

Sylonow Vision Private Limited · info@sylonow.com